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Ford in court to deny customer complaints

Ford denies allegations of unreasonable dealings over faulty Focus (pictured), Fiesta and EcoSport models. Picture: Supplied Ford has been fined $10 million after admitting unreasonable dealings with customers.

Lawyers for car maker Ford are due in court where they are expected to deny allegations of unreasonable dealings with customers who bought lemons.

The consumer watchdog claims Ford dealers refused to provide a refund or replacement car to customers who bought faulty vehicles that shuddered, jerked or lost power.

The Australian Competition and Consumer Commission has previously outlined complaints concerning Ford’s Focus, Fiesta and EcoSport models sold in Australia between 2011 and 2016.

The 11-day trial is listed for the Federal Court in Melbourne, starting Thursday.

Ford’s defence counsel has previously told the court the company denies the allegations.

Australian Associated Press

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